Call monitoring with AVM Fritz!Box

<< Click to Display Table of Contents >>

Navigation:  Telephony Setup >

Call monitoring with AVM Fritz!Box

 

For call monitoring with a Fritz!Box the protocol NCID is used.

But when using a Fritz!Box router the following additional functions can be used:

Calling on the phone lines, which can be configured for Click-to-dial in the Fritz!Box user interface.

Automatic import of Fritz!Box call history on each successful connection.

 

If you want to use call monitoring with a Fritz!Box, follow these steps:

1.Make sure that SmartCallMonitor can communicate with the device. On a telephone, which is connected to the Fritz!Box, dial the character string "#96*5*" (without quotation marks). This opens port 1012 on the device and enables applications to read from it. If you want to close the port again, you can use "#96*4*".

2.Make sure the Fritz!Box settings are properly configured.

3.Start SmartCallMonitor.

4.Enter the network address of the device in "Tools->Settings->Telephony->AVM Fritz!Box".

Hint: For the most configurations it suffices to enter "fritz.box" in the "Server" field. Otherwise you can find the IP address in the Fritz!Box user interface in "Home Network->Network".

5.Enter user name and password of a Fritz!Box user profile, that has the user rights mentioned in step 2.

6.

Use the button "Configure Lines...". A dialog appears where you can map the phone devices to their outgoing phone numbers.

This mapping must be done exactly as it is configured in the Fritz!Box menu in "Telephony->Telephony Devices". There you will find all the devices with their outgoing phone number.

If there is no outgoing number shown for a device, the Fritz!Box automatically uses the outgoing number for this device, that is configured in the "Telephony->Phone Numbers->Outgoing Number" menu.

Hint: This step only is necessary, if you want to start calls directly from SmartCallMonitor.

7.If you have configured the lines as described in step 6 and applied the configuration, you can select the default outgoing line in the SmartCallMonitor settings dialog. This line will be selected automatically on each application startup.

8.On confirming the settings a connection is established with the device.