Switchboard

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Switchboard

 

The Switchboard provides an overview over all lines and all current calls. Also the line for outgoing calls can be selected here from the list.

 

Current Calls

The current ​​calls view shows the current calls on all used lines.

 

Call Information

Information on the call

Contact Information

Information on the caller

 

 

Lines

The list of lines shows all of the available lines grouped by server and their current status. The line, which is selected in this view, is used for outgoing calls made from SmartCallMonitor.

 

State symbol

Shows, if the line is currently usable in SCM. A green symbol shows a free line, a red symbol shows a line in use or deactivated.

Line

The name of the line.

State

Details of the current line status.

 

 

SmartCallMonitor-Switchboard