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The Switchboard provides an overview over all lines and all current calls. Also the line for outgoing calls can be selected here from the list.
Current Calls
The current calls view shows the current calls on all used lines.
Call Information |
Information on the call |
Contact Information |
Information on the caller |
Lines
The list of lines shows all of the available lines grouped by server and their current status. The line, which is selected in this view, is used for outgoing calls made from SmartCallMonitor.
State symbol |
Shows, if the line is currently usable in SCM. A green symbol shows a free line, a red symbol shows a line in use or deactivated. |
Line |
The name of the line. |
State |
Details of the current line status. |