Returns are only available in the Enterprise Edition.

You can find a detailed comparison between the Small Business Edition and the Enterprise Edition here.

Cancellation Options

Collect Cancellations

If this option is set, the addresses of the bounced mail will be sorted out from your actual profile and further processed as stated.

Handle as cancellation if subject contains:

Specifies the keyword for identification of a cancellation message.

Collect into:

If this option is set, the addresses of the cancellations will be collected into a separate list and further processed as stated. The original list of recipients won't be changed.

Remove from:

If this option is set, the addresses of the cancelaltions will be deleted right away from your list of recipients.

Trusted Cancellations From Address:

E-mails from this return address are allowed to cancel subscriptions, those have to be contained in an additional {SmartSerialMailData}-tag in the e-mail content.

For example, if the e-mail contains the tag {SmartSerialMailData}EMail=subscriber@provider.com{/SmartSerialMailData}, SmartSerialMail will  remove the email address subscriber@provider.com from the collecting Recipients List (the sender e-mail address will be ignored in this case).

How to Process Unsubscriptions

Please take a look at the General Settings.

Leave processed messages on server

Leaves the processed mail on the mail server.

Delete processed messages from server

Deletes the processed mail from the mail server.

Forward processed messages to address

Forwards the processed mail to a mail address before deleting them from the server.

The address in this box will be checked during input and one of the following three icons could be shown:

Remove messages after forwarding from server

If this option is set, the forwarded mails will be deleted from the mail server.